THE rainy season used to be the most irksome period of the year for Zhao Yunshu. A member of the Jinyuchi Beili Neighborhood Committee, she handled seemingly endless complaints, over the telephone and in person, about utility problems caused by rain. They included blocked drains, leaking roofs, and electricity failures. She would then cycle to the real estate maintenance station in search of suitable workers to do repairs, or talk to the people in charge about long-term solutions. This year’s rainy season, however, she spent most of her time sitting in the office drinking tea.