J.D. Power and Associates Reports:Auto Industry Achieves 10 Percent Improvement in Initial Quality

• 来源期刊: 中国汽车：英文版
• 学科: 经济
• 关键词: automotive today expectations truck TOYOTA MAZDA earned manufacturer released MITSUBISHI
• 年，卷（期）: zgqc_2002,（6）
• 页码范围: 23-23
• 页数: 1页
• 分类号: F426.471

摘要

【正】 WESTLAKE VILLAGE, Calif.—In a market of ever-increasing quality expectations by consumers, the automotive industry improved initial quality by 10 percent over 2001, the largest quality improvement for the industry since 1997, according to the J.D. Power and Associates 2002 Initial Quality StudySM released today. Initial vehicle