Linked Data Based Framework for Tourism Decision Support System: Case Study of Chinese Tourists in Switzerland

• 作者: Anne Le Calvé Fabian Cretton Maria Sokhn Nicolas Délétroz Nicole Glassey Balet Zhan Liu
• 来源期刊: 电脑和通信(英文)
• 学科: 工学
• 关键词: Linked Data SEMANTIC Web Decision Support System Natural Language Processing BEHAVIORS Analysis Social Networks Chinese TOURIST Switzerland New TRENDS SINA Weibo
• 年，卷（期）: 2015,（5）
• 页码范围: 118-126
• 页数: 9页
• 分类号: TP39

摘要

Switzerland is one of the most desirable European destinations for Chinese tourists;therefore, a better understanding of Chinese tourists is essential for successful business practices. In China, the largest and leading social media platform—Sina Weibo, a hybrid of Twitter and Facebook—has more than 600 million users. Weibo’s great market penetration suggests that tourism operators and markets need to understand how to build effective and sustainable communications on Chinese social media platforms. In order to offer a better decision support platform to tourism destination managers as well as Chinese tourists, we proposed a framework using linked data on Sina Weibo. Linked Data is a term referring to using the Internet to connect related data. We will show how it can be used and how ontology can be designed to include the users’ context (e.g., GPS locations). Our framework will provide a good theoretical foundation for further understand Chinese tourists’ expectation, experiences, behaviors and new trends in Switzerland.