Exploration on the Construction of Mobile Library Service Quality Optimization Model

• 作者: Huimin Zheng
• 来源期刊: 当代教育研究(百图)
• 学科: 工学
• 关键词: MOBILE LIBRARY SERVICE QUALITY SERVICE model
• 年，卷（期）: 2019,（6）
• 页码范围: 39-42
• 页数: 4页
• 分类号: TN9

摘要

The emergence of science and technology and big data has promoted the emergence of major resource platforms.Mobile libraries have emerged as the world progresses.Users have put forward high requirements for service quality in the process of using mobile libraries.Optimizing service quality is one of the important topics of mobile libraries today.In our paper the mobile library service quality optimization model is constructed from three aspects,including the starting point of the optimization model,the optimization content,and the final construction.While keeping up with the pace of the times,we will meet the needs of users and enhance user satisfaction in order to promote the development and advancement of mobile libraries.