Human Resources Management and Development in the Service Sector: The Case of Greece

• 作者: Christos Pallis
• 来源期刊: 经济世界:英文版
• 学科: 经济
• 关键词: SERVICE SECTOR MANAGEMENT HUMAN RESOURCES Greece
• 年，卷（期）: 2019,（1）
• 页码范围: 27-37
• 页数: 11页
• 分类号: F42

摘要

As part of the reorganization of services provided by companies,undoubtedly a significant role is the efficient management of human capital.Ensuring adequate and qualified personnel together with the proper management of their knowledge are critical factors in competitiveness,productivity,and profitability.The main objective of the paper is to highlight the management and development of human capital of service sector and that this parameter is a key priority for improving the efficiency of financial services for the benefit of their clients.For this purpose,three bank branches of different banks will be investigated,where their strategic planning will be analyzed,the policies to be implemented will be highlighted,and their objectives to be achieved will be underlined.