Objective:To understand the rate of cognition and protection of COVID-19 in a community in Hubei province.Methods:The related knowledge,epidemic situation and self-protective measures of COVID-19 were investigated by mobile phone questionnaire among 836 people in a community in Hubei province.Results:The rate of the awareness of COVID-19’s relevant knowledge and the ways to obtain the epidemic situation varied among different age groups.After multi-channel intervention in the community,the rate of the awareness of COVID-19’s relevant knowledge increased from 75.0%to 96.2%,and the implementation rate of personal protection increased from 59.6%to 92.6%.Conclusion:It is of great significance to improve residents’awareness and protection consciousness and block the spread of COVID-19 in the community through multi-channel intervention.