The past year of global COVID-19 pandemic renewed the atten-tion on the inherent quality and safety risks in healthcare.Frag-mentation in delivery services,poor coordination across transitions in care,and ineffective communication among pro-viders and patients were magnified as healthcare delivery under-went sudden pivots to address unprecedented healthcare demands.The scope of unknown vulnerabilities to system safety and quality,the demands of processing the explosion of new infor-mation,and the complexity of managing safety risks to patients and workers were only some of the sudden threats as the virus spread across boundaries.