山东熊耳山旅游地顾客满意度调查研究(英文)

• 作者: 侯宗强 王小爱
• 来源期刊: 景观研究：英文版
• 学科: 经济
• 关键词: SATISFACTION DEGREE index TOURIST SATISFACTION DEGREE TOURISM environment Xionger MOUNTAIN
• 年，卷（期）: 2010,（5）
• 页码范围: 64-68
• 页数: 5页
• 分类号: F592.7

摘要

Through the field investigation in Xionger Mountain,it was found that the scenic area is rich in tourism resources.However,the development of tourism is lagging behind.By the method of random sampling,a survey for visitors was conducted.A total of 100 questionnaires were issued,100 of which were valid.With the help of TSI evaluating model,tourists’ satisfaction degree was calculated accurately.The results showed that ratio of tourism performance to price in Xionger Mountain wasn’t high,of which tourists generally expressed dissatisfaction;that the overall environment was quite good,of which tourists showed higher satisfaction degree;that some tourists’ expectations to this scenic area were not high;that revisit willing was comparatively high;that there was a certain gap compared with other scenic spot.Tourists’ satisfaction degree on Xionger Mountain is 55.89% through calculating TSI index.Finally,aiming at the existent problems,some countermeasures for improving the tourists’ satisfaction degree on Xionger Mountain were put forward from the aspects of tour value,environmental perception,marketing philosophy and modes.

作者信息

序号	姓名	单位	发文数	被引次数	H指数	G指数
1	王小爱		9	14	2.0	2.0
2	侯宗强		2	2	1.0	1.0